Hiranandani Hospital — Unprofessional

Address:

HIRANANDANI HOSPITAL THANE

We had booked blood test home collection at thane. we had informed that my mother is 83 years old our aptmt was confirmed with MR no. name address etc. Also received message saying aptmt is comfirmed. on said day, the technicial did not arrive at appointed time. on repeatedly calling the hospital they said he is on the way. when he did not arrive still, we again called the hospital and they said they had booked aptm at powai and so they cant come. we said how coudl they do this and that my mother who is old and they should have told us before, so they said they will call and get soemone from thane hospital. after waiting another half hour, they said they cannot come. totally unprofessional behaviour, no coordination and poor response. Not at all expected from HIRANANDANI HOSPITAL. TOTALLY DISAPPOINTED with the way they treat SENIOR CITIZENS.