Holy Spirit Hospital — Doctor behaviour

Address:	Mumbai City, Maharashtra, 400093
Website:	www.holyspirithospital.org

Dear Sir / Madam

From last 20 years we have been patronizing Holy Spirit for all our treatments. We are staying at Goregaon.

My wife had visited doctor Nicholos Antano orthapaedic on 10/1/16, Token number 51 received, in between other patients were taken having late token numbers.

After waiting for nearly 3 hours she visited the doctor. On entering, the doctor was angry with his asstt doctor. She had given the file to Dr. Nicholos and explained to him the previous visit what test was required to be done and accordingly all test report was filed in the file. The doctor was unable to find the paper of Vitamin D test and starting insulting my wife. giving all irrelevant examples of Big Bazar, Vegetable shop etc in front of other patients. He didn't check the papers properly and started scolding my wife as she was repeatedly telling him that the test report was there in the file itself, but he was not letting the file from his hands. After getting the file with so much insult my wife moved out and checked the file as to were the test report might be. It was there in the file she went back to the doctor to show it(it took her less than 2 minutes), instead of making an apology for his mistake he became a colour specialist, started to proving that the other test reports were of different white shade then the vitamin D and my wife had just put the report in the file . Are we the patients who after waiting for 3 hours to hear such a comments were we now need to check the shade of the test report. i would request holy spirit to put this doctor in stationery dept. to see the paper shade after his eye test has been done so that he finds the test report in the file and train him how to behave with ladies.

Awaiting your reply,

Thanking you

Regards

Conrad Lancy dsouza