| Address: | 77° Town Centre, Building No.3, West Wing, Off Old Airport Road, Yemlur P.O. Bangalore - 560 037 India | | Website: | www.homecentre.in/in/en |
I 'm having worst experience with home center. I have got a wrong product. Raised for a return request and its been more than 18 days yet not resolution. Everytime they raise a new complaint and close it without providing solution. Your app has a mistake which we have identified and let you know. For a king size bed it shows queen dimensions and for queen bed it shows king dimensions. we have seen the image where it was showing 150*203 dimesions and ordered it but the description says king size. we were in the assumption that this product king size dimensions are those only as there are varients in jing sizes. But that clearly a mistake as we got a product of 180*210 which is very big. We raised retun request till now no response. Once team came for inspection and then they closed ticket saying product is correct how come it is correct. we have seen image and ordered 150*203. If your app shows 2 different dimesions for the same product, it's clearly a mistake from your side. It has to be refectified and also product to be replaced.
You guys are litterally torturing us. Because of this product lying in our room, my parents had to sleep on floor in the living room from past 20 days. Do you understand how hard it is for senior citizens to sleep on floor which severe health issues. please take back your product and give us some peace in our life. you are harrasing not only me but my senior parents. I would never ever do a purchase from homecentre in my life. this is the biggest ever mistake i did. I had a very good experience with pepperfry. I should have ordered it from there itself when i had good experience. This is a lesson for me. I would share my feedback across my friends group and social media group so that they should think 100 times before they look at home centre to buy product.
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