Home Centre — Refund not recived for cancelled items for 4 months

Address:Home center, Oasis center mall, kormangala
Website:Home center stores

Had ordered for a dining table and coffee table 3 months ago INVOICE NUMBER: [protected] . I had to cancel only dining table because I was shifting my house. I called customer care many times they cancelled and I agreed for cancellation charges. They said they will refund in 30 days. After numerous calls with call center and repeated follow up even after 4 months there is no response. I'm still calling everyday but they only give excuses of 48 hours or IT issue or checking with internal teams. After, escalating on social media they responded that they will issue full refund for the product and I'm attaching the screenshot of the same. Then even after 1 week still no refund is refund. After 15 days we called again to hear that our money will be credited on August 1st without fail same was communicated on social media as well. We had to cancel whole product including cofee table because now they say it's out of stock and they cannot deliver it. We had ordered in April and cancelled in April. It's August and still refind is pending for 50k. Please help us get our money from this fraudulent company.
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    Home center, Oasis center mall, kormangala
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