Since three month we have bought one set of sofa, dining table, and other tables. I had issues with the sofa since a month. They come to my home after two weeks. They took pictures of the sofa's arm with sponge gone inside. Cushions lost their shape. And they don't give any feed back. I wen my self after calling them so many times without any reply. They promise me to give me a call next day at 1300. They called me at 1700. With promises to come and replace the damages one. I got a call this tuesday, saying they will come on this saturday to replace them. I have called them twenty time no one pick the phone.
I regret deeply to have bought any items with after service/guarantee from home center. Was this information helpful? |
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