Home Centre — wrong delivery

Address:

sushant lok,phase 1, c- 1022, 2nd floor, gurgaon, 122001

Hi

There is a little confusion that has occured with me yesterday. Plz help. Me out as i am too much frustrated calling you people. And i didnt get much help.

I ordered on 1st dec. My order no - [protected]. My compaint no is 300759.
On 3rd i went out with my friend and bychance went to home centre store in dwarka. There i bought products worth 7500 and also bought the product that i ordered online, thinking i will return online orders after going home.
But i got a call from delivery guy and he insisted to. Me to take items. I said i am. Not at home. He said ask your ground floor aunty to take it. I told delivery guy to come today i. E 5th.
On 5th delivery guy came and i told him that i want to return the product. So he went back. But today on5th evening my aunty called my and said that yest. I. E on 4th the delivery guy came again and delivered only 1 single item which was bath mat og 250 rs. And gave bill 8f total 4 items ogmf 1065. Aunty paid the bill.
So now i am stuck wherein i only got forcefully 1 item out if 4 of rs 250 and paid 1065 and retured rest 3 items.
I want to return that 1 item amd want my cashback!!
It's your deliveey guy mistake.
1. Why he came again by his personal choice when i asked him. To come nect day.
2. Why he did not call. Me before takimg cash from my aunty. It was his responsibility to call. Me first and take my permission.
3. Why he gave total bill. Of 4 items - 1065 when ge gave only 1 item of 250 rs. Either he should have taken 250 rs or not delivered.

I am. Very much dishearted, shocked, frustrated with all this. I may complaint further if i didn't getmy solution asap and my total cashback!!

Thanks