[Resolved]  Home Credit — charged me thrice,fraud by home credit india

Address:New Delhi, Delhi

Hi, I have very bad experince with home credit...they couldn't even speak hindi properly, english toh bohot door ki baar hai, took a tv loan from home credit india and my EMI is 10th of every month, last month i.e in january, i advised the agent of home credit that due to some financial issue i was unable to pay, however i will pay you in cash in a week or i will pay with my next EMI and i hv agreed to pay the late payment fee but one of the agent BHUSAN told me that if i will pay in cash the late payment fee will be waived off, however from 10jan till today i m getting calls, i made a payment on 22nd jan, 2015, after then i keep getting calls for the late payment fee, i told them that one of your manager told me that it will be waived off.then agent told that ok, dont worry i will update it, again next day the same thing, even i update my ECS detail but I am paying they regularly thru my bank even though i have already made the payment on 22nd jan but HOME CREDIT charged me again, my balance deducted from my account.i want my money back otherwise i will not pay a single penny to HOME CREDIT INDIA they rubbish guy calling me regularly and distrbing me. My EMI due date is 10th of next month and they called at 6th day and requesting to pay before due date ..as the system take 3 days to update. Why I pay before my due date...Its not my fault that your system take 3 days. And way of tailing these rubbish guys is very cheap ...cheap cheap very cheap. please help, i hv provided attachment in which its showing that how HOME CREDIT IS CHEATING. thank you, Shubham Sinha [protected] -loan no. email address-shubhh.[protected]@gmail.com
+2 photos
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Verified Support
Feb 06, 2015
Home Credit India Finance Customer Care's response
Dear Sir, Thank you for your query to Home Credit India. In reply to your query, as discussed with you over the phone, we have given the resolution of your query. We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification. Yours sincerely, Customer Care Team Home Credit India Finance Private Limited .
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Home Credit India Finance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    85%
    Complaints
    1103
    Pending
    45
    Resolved
    920
    Home Credit India Finance Phone
    +91 90 0469 0046
    Home Credit India Finance Address
    3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
    View all Home Credit India Finance contact information