[Resolved]  Home Credit India Finance — calling again & again

Website:www.homecredit.co.in

I am sitare, living in new delhi. I have problem about your telecaller staff member. I have not brought any product from home credit site & i don't know any person whose name kamruddin. But your team member call my number ([protected]) again & again, plz remove this number from your database immediately.

If you don't this work, then i am go to police station & do fir about home credit.
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Nov 13, 2017
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2017
Home Credit India Finance Customer Care's response
Dear Sitare,

This is in regards to your query registered with Home Credit India.

In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 3 working days.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Verified Support
Oct 09, 2017
Home Credit India Finance Customer Care's response
Dear Sitare,

This is in regards to your query registered with Home Credit India.

We wish to inform you that we have removed your Mobile Number ([protected]) from our database. Henceforth you won’t receive any email from our end. Any inconvenience caused with this regards is deeply regretted.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Complaint comments 

Comments

I want to pay my balance amount of my loan but they are giving us excuse that there server is not working so they cant help us and they are giving excuse from last two weeks so please help me out of this.
Home Credit India Finance Customer Care's response, Sep 30, 2017
Verified Support
Dear Sir/Ma'am,

This is in regards to your query registered with Home Credit India.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Additionally, we would request you to make the payment through our payment channels. Please visit our website www.homecredit.co.in for better clarification.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

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