[Resolved]  Home Credit India Finance — cashback not received never expected such a proforma

Hi, i have purchased an air conditioner (Daikin) on 30th march 2019 at sonovision, vishakapatnam worth 60000rs.
I have been offered cash on my hdf credit card.
I have been informed that rs 6000 cashback would get credited within 6 months of tenure.
Have given multiple reminders on the same and non of them care to resolve it. I seriously lost hope with these hdfc credit card guys and the mannerism was always sarcastic.
It's been disgusting on such serviced and it's my bad to part.
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Aug 10, 2021
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2020
Home Credit India Finance Customer Care's response
Dear Customer,

Thank you for contacting Home Credit.

We regret the inconvenience caused to you in this regards.

In reply to your query, we wish to inform you that we are unable to fetch the contract ID basis the details mentioned in your complaint. Hence, we request you to kindly share your registered contact number/loan number.

Once we receive the details, we shall check your account and assist you accordingly.

Please note: Do not fall prey to EMI Moratorium frauds. Home Credit will never ask for your OTP, Net Banking or Mobile Banking password, customer ID, UPI-PIN, etc. for deferring your EMI payments.

For any loan related information, use our Mobile App.

Regards,

Customer Care Team
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