[Resolved]  Home Credit India Finance — employee misbehavior complaint

Myself abhishek kumar singh i want to be complaint your employee who worked tele phone point ratañlal nagar kanpur i go to take a mobile by finance but your did not check my i'd for approval and do my insult and take my photo send to group of home credit do the failed my cibil i want to take the action.. Sir ji agar mera finance nahi karna that to mana kar dete par mer insult karne ki wa photo khicahne ke kya jarurat thi janki maine kabhi bhi koi mobile finance nahi karwaya hai
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Aug 31, 2018
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2018
Home Credit India Finance Customer Care's response
Dear Customer,

Thank you for contacting us.

If you are our existing customer then kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Further, we would like to inform you that as per general terms and policies they followed the process to click the customer's image and verify his details. Hence, request you to elaborate your concern with complete details of the incident so that we can check and assist accordingly.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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