[Resolved]  Home Credit India Finance — extra amount of rs.1770 deducted from my amount after paying instalments on time

Address:Khordha, Odisha, 751030

My name is sayed sahid anwar. I have taken mobile two mobile loans on a difference of three months as there terms and conditions. I payed every installment on time but home credit charged me rs.295 six times, i. E, rs.1770 (Total) and deducted from my account for the months of april (Two times), may (Two times), july (1time) & august (1time). I want my money as soon as possible as i have done every payment on time without any delay.. Please take immediate action
Two loan numbers-[protected] & [protected]
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Oct 9, 2019
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2019
Home Credit India Finance Customer Care's response
Dear Customer,

Thank you for contacting Home Credit.

In reply to your query, we wish to inform you that mentioned charges are levied by your bank as your ECS was returned unclaimed in the month of February, March, Apri, l May, July and Aug (2019) for both contract due to Insufficient balance as confirmed by your bank.

Any standing instruction being dishonored would attract the ECS return charges and same would be charged by your bank. Hence, we request you to contact your respective bank for more clarification in this regards and ensure sufficient balance in your account and timely payment for all your subsequent EMI.

We recommend you to maintain sufficient funds in your bank account 6 days prior to your EMI due date in order to avoid any last minute hassle.

In case of any discrepancy, kindly share you updated bank statement on our below mentioned email address.

For any further help, please feel free to contact us on below mentioned contact details.

Regards,

Customer Care Team

Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 6 PM
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Comments

Hi, iam Ashok kumar from bangalore applied for personal loan And KYC also completed but not get loan ammount, my loan status not visible in Home credit app please check this problem

Please home credit india my mobile noc provide j7 prime lone no. [protected]
Please send noc my email id =[protected]@gmail.com

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