[Resolved] Home Credit India Finance — For providing wrong information | |||||
My contract Id is [protected]. I bought a Samsung j2 phone of rs. 7600 on EMI. At the time of buying the phone your customer officer told me that if I ll clear my loan in the 7th month I ll be only charged[protected] but now I got to knw tht I have to pay 2801 which is totally wrong according to me. Even in the loan summary it is written tht the interest is 1691 and you people are telling me to pay 2801 which is not right. You should have clarify everything before only. I am not liking ths two different type of things from you. I request you to please look forward at my complain as I want to clear the loan this month only. And please inform me as soon as possible Was this information helpful? | |||||
Mar 17, 2017 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Feb 07, 2017 Home Credit India Finance Customer Care's response Dear Sir, Thank you for your query to Home Credit India. In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 48 hours. We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification. Yours sincerely, Customer Care Team Home Credit India Finance Private Limited . Verified Support Feb 13, 2017 Home Credit India Finance Customer Care's response Dear Sir, Thank you for your query to Home Credit India. In reply to your query, we would request you to please provide any 2 details mention below: • Contract Number • CUID • Full Name & DOB • Registered contact number. Once we receive the above mention details we can check your account and assist you accordingly. We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification. Yours sincerely, Customer Care Team Home Credit India Finance Private Limited. | |||||
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+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
Thank you for your query to Home Credit India.
In reply to your query, we would request you to please provide any 2 details mention below:
• Contract Number
• CUID
• Full Name & DOB
• Registered contact number.
Once we receive the above mention details we can check your account and assist you accordingly.
We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone: 1800 121 6660, or email:[email protected] should you need any further clarification.
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited.