[Resolved] Home Credit India Finance — forgery | |||||
I have taken personal loan in home credit 129000...My loan number is [protected]..My emi 5360 every month...in that emi interest itself I m paying more than 4300. 7 month emi already paid. Balance 41 month my total principle 119, 880. Now I call customers care and request for foreclosure they r asking to pay 124550 .I ask y this much amount that exe telling u have to pay we don't know the details. Last week they told at time of foreclosure u have to only principle amount only. No need to pay interest for balance interest.. they r cheating customer by giving fake commitment. In interest, emi foreclosutre etc. All they given fake communication .. they cheated me and threatening me sir. Was this information helpful? | |||||
Jul 13, 2018 Complaint marked as Resolved They didn't give any clarification no mails received. I know they r cheating customer by giving fake commitment...And threatening I not paying we will put in cibil defaulters..I m mentally disturbed. Place kindly take severe actions against home credit Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Jul 24, 2018 Home Credit India Finance Customer Care's response Dear Dineshkumar, Thanks for contacting Home Credit. In regards to your concern, we would like to reiterate you that the Interest amount has been calculated using the flat rate of interest for the entire loan period. Interest Amount shall be appropriated to Loan account on the basis of the monthly reducing balance of the Loan Amount. Hence, we request you to make your EMI payment as per the loan summary, which was signed and agreed by you at the time of loan availing from Home Credit. Additionally, as we observed from our records that, already your ECS (Electronic Clearing System) facility has been approved on the captioned loan account. Further, we recommended you to maintain sufficient balance in the nominated Bank account at least 6 days prior to the due date to avoid bounce charges and any late payment charges also to maintain the healthy CIBIL record. We are pleased to inform you that, your concern addressed successfully. For any further help, please feel free to contact us at[protected] or email us at [protected]@homecredit.co.in. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
85%
Complaints
1103
Pending
45
Resolved
920
+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
Post your Comment