[Resolved] Home Credit India Finance — Fraud by company when I finance mobile | |||
On[protected] i finance a mobile phone of samsung m11 which total cost is 13499 rs which i have to pay but i paid 5000 on down payment and they tell me you got a reacharge on your idea number for 6 months which they don't tell me earlier or does not ask about the cost of reacharge and my permission to do or not they make installment of 1890 rs for 6 month It means total cost of mobile is 16340 Means 2841 rs extra which they told me Kindly resolve my issue Was this information helpful? | |||
Aug 12, 2021 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Aug 17, 2020 Home Credit India Finance Customer Care's response Dear Geet, Thank you for contacting Home Credit. We apologize for the inconvenience caused to you. We would request you to share your 10-digit Loan Number OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines. Please note: Do not fall prey to EMI Moratorium frauds. Home Credit will never ask your OTP, Net Banking or Mobile Banking password, customer ID, UPI-PIN, etc. for deferring your EMI payments. Regards, Customer Support Team | |||
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