[Resolved] Home Credit India Finance — harassed by home credit finance | |||||
I have recently taken a new mobile number and i am getting continuous calls. They are trying to reach someone called madhu, madhav and continuously harassing us by calling every now and then. I have told them many a times that i have bought this new number for me in the month of feb'18 and i do not know that person. Still they keep calling and everytime they promise that they will update their records but nothing happens. They want to know every detail of mine that who am i and what's my address but when i asked for the details of their representative like name and employee id, he simply denied. I asked for the supervisor and they refused to transfer my call. Was this information helpful? | |||||
Mar 23, 2018 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Feb 20, 2018 Home Credit India Finance Customer Care's response Dear Sir/Ma'am, This is in reference to your concern registered with Home Credit India. We request you to please share us your Contact Number on which you are receiving the call so that we can check and assist you accordingly. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM | |||||
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+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
This is in reference to your concern registered with Home Credit India.
We wish to inform you that, we have refunded the amount of Rs.1, 884/- on 24/02/2018. We request you to please check with your nominated bank account. Please find the UTR Number CITIN18822857204 for your reference, so we would request you to please check with your bank in this regards, if the amount is not credited then please send us your updated bank statement, so that we can check and assist you accordingly.
Further, as observed from our records that the payment for Rs.1, 884/- via Paytm is successfully updated towards your loan account on 19/02/18.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM