[Resolved]  Home Credit India Finance — Harassment and torture

Address:Mumbai City, Maharashtra, 401107
Website:www.homecredit.co.in

Hi.. Recently home finance is constantly contacting me and my guaranters that i havent paid for month of february where as i have enough money already in my account.. So i went ahead and paid online transection id: hcpl1129675payu.. Still u people are calling us like 50 times a day and mentally torchering.. Plz stop this as u hv got ur payments and close my loan as i hv paid for 6 months. My contract number is [protected].. Also check my credit rating so u come to know that i hv never missed any payment of my emis in my life..
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Mar 18, 2017
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2017
Home Credit India Finance Customer Care's response
Dear Sir,

Thank you for your query to Home Credit India.

In reply to your query, we sincerely apologies for the inconvenience caused to you. wish to inform you that your payment of Rs.1583 dated on 9th Feb'17 via PayUMoney has been successfully updated in our records.

We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification.

Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .
Complaint comments 

Comments

Mujhe mere namber par call kareke pareshan kiya ja raha he ki gopaal kon he mera namber [protected] is par koi call nahi aye bas ye call 20 dino se lagaatar kiya ja raha he or mana karne ke baad bhi pucha jata he ki gopaal kon he ham kisi gopaal ko nahi jante mujhe aage se call karke pareshaan na kiya jay ki gopaal kon he
Home Credit India Finance Customer Care's response, Mar 2, 2017
Verified Support
Dear Sir,

Thank you for your query to Home Credit India.

In reply to your query, we regret to inform you that we are unable to remove your number from our records as we received positive contact in last 90 days. We would request you to guide our customer to contact us directly so that we can communicate with him.

We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone: 1800 121 6660, or email:[email protected] should you need any further clarification.

Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .

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    +91 90 0469 0046
    Home Credit India Finance Address
    3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
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