[Resolved] Home Credit India Finance — Harassment | |||
Case I: A person name Sangram Singh is a brother-in-law of one of my friends. He bought a phone on credit i.e. a black berry handset of which he had settled of all the credit. I was one of the two person who gave verification about where he lives and what he do. Case II: Now i am getting calls from Home Credit that if i know Sangram Singh i obviously said Yes i do know him. They are know continiously calling me regarding his i dont know what if he had taken any loan because they do not tell me the purpose of the call but insist me upon make him call Home credit or give his phone number. I know him it does not in any sense make me responsible for what he is doing or dealing with other people. I have so many times said that i am not a part of this deal or whatever it is and requested them not to call me again. though they keep on calling me hundred times a day. It has ruined my life where ever i am whatever i am doing i keep on getting calls from Home credit for a matter i am not aware of. I have talked with many of their tiers that they should remove my number team lead floor supervisor and many others many times about it. I have started denying that i do not know any Sangram Singh now and even I am not the person they want to talk with. I have recorded so many calls. I am sick of it now. What should i do next. Was this information helpful? | |||
Jan 28, 2017 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Dec 27, 2016 Home Credit India Finance Customer Care's response Dear Sir, Thank you for your query to Home Credit India. We definitely understand your concern and apologized for the inconvenience caused. We would request you to share us the contact number on which you receiving calls so that we can investigate accordingly. For any further assistance, please feel free to contact our customer care team (Toll Free Number:[protected] or E-mail ID: [protected]@homecredit.co.in). Yours sincerely, Customer Care Team Home Credit India Finance Private Limited . | |||
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+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
Thank you for your query to Home Credit India.
We definitely understand your concern.
With reference to your concern, we cannot cancel the insurance policy from our end as we only finance the product. For any insurance related concern we would request you to coordinate with them on 18001036024 or email ID [email protected] who would assist you further in this regards.
For any further assistance, please feel free to contact our customer care team (Toll Free Number: 1800 121 6660 or E-mail ID: [email protected]).
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited.