[Resolved] Home Credit India Finance — harsh behavior of representative | |||||
DEAR HOME CREDIT i am one the customer HOME CREDIT I have a loan account for a samsung mobile phone, to pay my third EMI i have approached one showroom named SALALA MOBILES neyyattinkara trivandrum, where one of your representative was live & he told me the they won't take the payment because the mobile phone i brought was not from there. he handled me in a very rude manner between the conversation. while the customer care representative called me for enquiry he told me that i can pay the money on any shop where a home credit representative is present. Is these type of rude & harsh behaving employees do they recruit for customer service ? very very pathetic!!! surely i will mention this harassment in my FB every body want to know about the indecent behavior of employee in the organization Was this information helpful? | |||||
Sep 7, 2018 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Jul 24, 2018 Home Credit India Finance Customer Care's response Dear Customer, Thank you for contacting Home Credit. Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines. Request you to please revert within three days, otherwise your request would be closed. For any further help, please contact us at the below-mentioned toll-free number or email id. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO | |||||
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3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
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