[Resolved] Home Credit India Finance — Home Credit harassment calls | |||||
I have been receiving so many calls from Home Credit company from last week in my number [protected]. Someone has taken loan from Home credit and given my number as reference. And this home credit company has never called me to verify before giving loan and now they are calling me several times from different numbers and harassing me. I told them to delete my number from there database but they are not ready to listen to me. Pls help.. Was this information helpful? | |||||
May 13, 2017 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Apr 04, 2017 Home Credit India Finance Customer Care's response Dear Sir, Thank you for your query to Home Credit India. In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 48 hours. We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification. Yours sincerely, Customer Care Team Home Credit India Finance Private Limited . Verified Support Apr 04, 2017 Home Credit India Finance Customer Care's response Dear Sir, Thank you for your query to Home Credit India. In reply to your query, we wish to inform you that we have investigated your concern and we found positive contact with customer. Hence, we are unable to remove number from our database. We would request you to please inform to the customer to pay his delinquency to avoid further collection activities. We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification. Yours sincerely, Customer Care Team Home Credit India Finance Private Limited . Verified Support Apr 06, 2017 Home Credit India Finance Customer Care's response Dear Sir, Thank you for your query to Home Credit India. In reply to your query, we sincerely apologize for the inconvenience caused to you. We wish to inform you that we have removed your number from our records and we assure you that henceforth you will not be receive the calls from our end. We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification. Yours sincerely, Customer Care Team Home Credit India Finance Private Limited . Verified Support Apr 12, 2017 Home Credit India Finance Customer Care's response Dear Sir, Thank you for your query to Home Credit India. In reply to your query, we sincerely apologize for the inconvenience caused to you. We would request you to share the number from which your receiving the call and for which person. So, we can check and assist you accordingly. We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification. Yours sincerely, Customer Care Team Home Credit India Finance Private Limited . | |||||
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