[Resolved]  Home Credit India Finance — home credit not providing service for their existing customers

Address:Gurgaon, Haryana, 120002
Website:www.homecredit.co.in

Was trying for loan from last week.
Even i mail all the screenshot to customer care mail id. About errors coming while applying online loan.
After long period i able to apply proper,
Now suddenly they are saying that the are not providing their services in given address which i have gave.
Even i am exciting customer of home credit, i applied for home credit loan before on same address & it was approved by home credit india immediately,,.

Is this joke, what is happening.
I applied for mini because, i am having same family emergency.
My registered number :[protected]
Registered email i d :[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Jul 7, 2018
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
May 31, 2018
Home Credit India Finance Customer Care's response
Dear Customer,

This is in reference to your concern registered with Home Credit India.

We regret for the inconvenience caused while applying for Online cash loan. We would request you to send us an email to [protected]@homecredit.co.in along with the error screenshot. Our concern team will check and revert you accordingly.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Complaint comments 

Comments

I’m Tia Bond from USA. I was able to get a loan from this firm owned by Mr. Daniel Silva after i read some vital info about their loan programs online then i decided to contact them and i was funded $462, 000 without much time wasted. Have you be declined for a loan from your bank or any other organization, then i will advise you to contact Mr Daniel email: ( [protected]@gmail.com ) if you are in need of any kind of loans such as: personal loans, business loans, or our Phone Number: +[protected].
I’m Tia Bond from USA. I was able to get a loan from this firm owned by Mr. Daniel Silva after i read some vital info about their loan programs online then i decided to contact them and i was funded $462, 000 without much time wasted. Have you be declined for a loan from your bank or any other organization, then i will advise you to contact Mr Daniel email: ( [protected]@gmail.com ) if you are in need of any kind of loans such as: personal loans, business loans, or our Phone Number: +[protected].
Home Credit India Finance Customer Care's response, Jun 10, 2018
Verified Support
Dear Customer,

Thank you for contacting Home Credit.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Further, we regret for the inconvenience caused while applying for loan. We would request you to send us an email to [email protected] along with the error screen shot. Our concern team will check and revert you accordingly.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Home Credit India Finance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    85%
    Complaints
    1103
    Pending
    45
    Resolved
    920
    Home Credit India Finance Phone
    +91 90 0469 0046
    Home Credit India Finance Address
    3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
    View all Home Credit India Finance contact information