[Resolved] Home Credit India Finance — Issue related to moratorium interest charges | |
My contract id is [protected]. I took a cashloan of 30000 from home credit which I have to pay in 15 emi's but due to lockdown I took loan monetorium of three months .now I payed my 15 emi's but the always call me and harras me all the day and says that your loan tenior is 18 months .you have to pay it and threatened me that we can harm your cibil score. According to RBI guidelines I have to pay only interest amount of these three months which is about 2250 but they increased my loan period for 3 months which lead to increase my amount about 9000. When I mail to customer care they send me same mail again and again . They have no any customer care executive, if I call to talk to them they always told me that it is collection department and we have no solution. Was this information helpful? | |
Dec 15, 2021 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Nov 11, 2021 Home Credit India Finance Customer Care's response """Dear Punam, We would like to inform you that we have already forwarded your to concern to the relevant department and it is under process and you will be updated at the earliest. Thanks Team Home Credit""""" | |
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+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
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