[Resolved]  Home Credit India Finance — loan amount not credit in my a/c yet

Website:www.homecredit.in

Hello home credit
I am sadhna nagar my loan id no. Is [protected] it is approved on[protected].. You tolled me that amount will credit in your a/c within 24 working hour. But amount not credit in a/c. After that i call so many time at your customer care they just tolled me wait for some time. But amount not recived. Than i email my all details on your mailing adress but no answer for my mail. Then again i call your customer care. They lodge a complaint the complain no. Is (Onl_ln_mon_di_782214) they tolled me within 5 working days your payment will come. But today is[protected]:22 pm. Still loan amount not credited in my a/c... Its very bad service provided by you. And i will not pay any intrest to you in future. Because my amount is not credit in my a/c
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Nov 27, 2017
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2017
Home Credit India Finance Customer Care's response
Dear Sadhna,

This is in regards to your query registered with Home Credit India.

We have referred to your account, and pleased to inform you that we have already transferred the loan amount to your bank account on 12/10/2017, so we would request you to please check with your bank in this regards, if the amount is not credited then we would request you to send us an email to [protected]@homecredit.co.in or [protected]@homecredit.co.in with your updated bank statement so our concern team will check and revert you accordingly.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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Complaint comments 

Comments

I have applied for my provident fund full settlement in pf office gurgaon on dated[protected], one month gone amount is not credited.my epf no-hr/ggn/31394/32730, my UAN account number[protected].
please do as needful in this matter.
Home Credit India Finance Customer Care's response, Oct 28, 2017
Verified Support
Dear Sir/Ma'am,

This is in reference to your concern registered with Home Credit India.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Request you to please revert within three days, otherwise your request would be closed.

For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

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