[Resolved] Home Credit India Finance — loan foreclosure | |
Hello, I have taken mini cash loan in november 2017. I have paid 6 installments and now i want to foreclose the loan. I called on your toll free no. 20 times and they are telling me different different amount. Someone is telling to pay rs. 4752 and someone is telling to pay rs. 5060 to foreclose the loan. Are you playing with me? You have one of the worst customer service. How could they tell me different amount. What amount i should to pay 4752 or 5060? Stop bothering your customers. Just tell me how much i should pay? Loan no. [protected] Was this information helpful? | |
May 15, 2018 Complaint marked as Resolved Resolved earlier on customer care no. Home Credit India Finance customer support has been notified about the posted complaint. May 14, 2018 anky_1019's response Please reply as soon as possible because when I try to mail you, the mail is bouncing as your mails are full.
Verified Support May 16, 2018 Home Credit India Finance Customer Care's response Dear Saurabh, Thank you for contacting Home Credit. Apologies for the trouble you have faced. We wish to inform you that, as observed from our records your loan has been "Finished". For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM | |
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+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
I have applying cash loan. But when I reached 6 step, my selfie not uploaded. I have tried 8 to 9 times but no result.
My mobile no is [protected]
Email - ankur.[protected]@gmail.com
Please do the needful
I have attached my screenshot also. And I have mailed to [protected]@homecredit.co.in and [protected]@homecredit.co.in
Thank you for contacting Home Credit.
Apologies for the trouble you have faced.
We wish to clarify that your loan application will be taken for in-line consideration of company norm under various parameters to get the loan approved. We regret to note that your loan could not be approved by this time and we are unable to confirm the exact loan rejection reason as per company internal policy.
However, you could apply for fresh loan after 90 days of your last loan application date. We looking forward your continued relationship with us.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM