Home Credit India Finance — loan on my account which I never took

Address:V.P.O. Singhola, Narela, New Delhi, Delhi, 110040

In my cibil report, it is showing that I have taken loan from you in 2015, which I never took, that is also saying that you have filed suit against me, for which I have no idea.
There is a confusion from your end which is hampering my credit score
Please have a look at the matter as soon as possible..
It is saying consumer loan on 1-9-2015 which is overdue by RS 19, 138.
I have no idea what is going on as I never took any loan from anyone in my life.
Please resolve the issue as soon as possible.
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Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2019
Home Credit India Finance Customer Care's response
Dear Sir/Ma'am,

We regret the inconvenience caused to you.

We would request you to share us your mobile number, ID proof and complete Cibil report on our Email ID for investigation.

For any further help, please feel free to contact us on below mentioned contact details.

Regards,

Customer Care Team

Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 6 PM
Oct 10, 2019
Updated by [email protected]
Its over 10 days and I haven't got remedy.
I have writen many mails regarding this directly to home creDit
Please resolve this issue
My complaint date is 3 Oct 2019
Oct 10, 2019
Updated by [email protected]
Sir/mam,
I want to let you know that I am stuck in an emergency here which can be resolved mere by your reply to my complaint .
Please be considerate and do the needful.
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