[Resolved]  Home Credit India Finance — mini cash loan disbursal pending

Address:Kolkata, West Bengal

I had applied for a emergency mini cash loan on 13-oct-2017, after completing all steps and account verification, i got my contract id ([protected]), emi due date and emi amount with loan summary. But i would like to inform you that the loan never got disbursed its been more than 24 hours, would i be paying emis for a loan i never recieved? Please look into the matter urgently as i maintain my cibil and emi payments very strictly and i dont wish to put a negative remark on it at any cost what so ever be it.
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Nov 15, 2017
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2017
Home Credit India Finance Customer Care's response
Dear Gitanjali,

This is in reference to your concern registered with Home Credit India.

We wish to inform you that as per our telephonic conversation dated 15/10/2017, your query has been addressed successfully.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Oct 16, 2017
Updated by kgeet
Sorry, as per telephonic conversation Home credit claims money is disbursed however its not . I am attaching proof of my bank statement . No disbursal has been made how do you claim u have disbursed the loan amount and already calculating EMI due date ?

Oct 16, 2017
Updated by kgeet
Disbursed, Thank you Home Credit :)
Complaint comments 

Comments

I am singing in 29 sep today is 10/10/17 my loan amount not credited in my account please check what the issue otherwise i cancel the loan the process is too slow by the agent of home credit member try to solve the problem.
Home Credit India Finance Customer Care's response, Oct 18, 2017
Verified Support
Dear Sir/Ma'am,

This is in reference to your concern registered with Home Credit India.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

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