[Resolved]  Home Credit India Finance — mini cash loan id not credited in my savings account yet.

Address:411024

My name is abhishek tripathi. My minicash loan number is [protected]. I applied for minicash and amount sanctioned. My due date also flashed in homecredit app. But i did not recieve loan amount yet in my savings bank account.
Please do needful. Homecredit also calculated interest amount from its sanctioned date 15 july 2017. But i did not get amount. Please credit it in the account.
I may time drop mail customer care & call did not reply proper.
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Aug 25, 2017
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Jul 19, 2017
Home Credit India Finance Customer Care's response
Dear Abhishek,

This is in regards to your query registered with Home Credit.

In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update shortly.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Verified Support
Jul 24, 2017
Home Credit India Finance Customer Care's response
Dear Sir,

This is in regards to your query registered with Home Credit India.

In reply to your query as discussed over the phone on date 21st July 20017 we regret to inform you that the Loan number [protected] is showing as cancelled in our records. Hence would request you to please reapply for the Loan again. As far as your Cibil is concerned would request you to please share the required documents and once the documents are received we will assist you accordingly. Meanwhile we are closing the complaint.

In case you have any feedback, please do share at “[protected]” or you can write to us at [protected]@homecredit.co.in.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Complaint comments 

Comments

I am not happy Home Credit services team take more time solved & reply any query .
Home Credit India Finance Customer Care's response, Jul 24, 2017
Verified Support
Dear Sir,

This is in regards to your query registered with Home Credit India.

In reply to your query as discussed over the phone on date 21st July 20017 we regret to inform you that the Loan number 3708343703 is showing as cancelled in our records. Hence would request you to please reapply for the Loan again. As far as your Cibil is concerned would request you to please share the required documents and once the documents are received we will assist you accordingly. Meanwhile we are closing the complaint.

In case you have any feedback, please do share at “18001216660” or you can write to us at [email protected].

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

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