[Resolved]  Home Credit India Finance — No Dues certificate not issued

Hello Sir/Madam,
My name is Zameer Khalid
Contract no. [protected]
Mobile no. [protected]
Email- [protected]@gmail.com

I have paid my final EMI amount of Home Credit on 07/10/2020
So they said you will get NDC in 10 days from the last payment date but now today on 17/10/2020 they are saying when I complaint about it in customer care they are saying we have taken your request for NDC and you will get it in next 10 days
But I required NDC in urgent for some bank work
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Aug 12, 2021
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Nov 11, 2020
Home Credit India Finance Customer Care's response
Dear Customer,

Thank you for contacting Home Credit.

We regret the inconvenience caused to you in this regards.

In reply to your query, we wish to inform you that we have sent NDC letter at your registered email address on 18-OCT-2020. If you are unable to find the NDC (No Due Certificate) in your Inbox, please check your spam and junk folders.

Additionally, we would like to inform you that, the NDC (No Due Certificate) you would receive on email will be password protected.

Please note: Do not fall prey to EMI Moratorium frauds. Home Credit will never ask for your OTP, Net Banking or Mobile Banking password, customer ID, UPI-PIN, etc. for deferring your EMI payments.

For any loan related information, use our Mobile App.

Regards,

Customer Care Team
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