[Resolved] Home Credit India Finance — noc letter | |||
Me and my husband take two loan from home credit. After a month we lost our job. Our financial condition automaticaly goes down. Payments are delay from our side and rudely answering on call from customer care executive. We do not mean to do this things but done by us because of this frustrated situtation. We are clrear the all payments and apologizes also for the behaviour. Now we are trying to get noc from last 1 month, still they are not providing us. Was this information helpful? | |||
May 16, 2018 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Apr 01, 2018 Home Credit India Finance Customer Care's response Dear Sir/Ma'am, Thank you for contacting Home Credit. Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines. Request you to please revert within three days, otherwise your request would be closed. In case of any further query, feel free to mark us a fresh mail. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM Verified Support Apr 06, 2018 Home Credit India Finance Customer Care's response Dear Darshita, Thank you for contacting Home Credit. As per our telephonic conversation today we have sent NDC letter on your registered email id. Hope this resolves your concern to your satisfaction. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM | |||
 2 Comments | |||
Comments
Dear Sir/Madam
I want to inform you that i am abhishek kumar i have taken a loan in your finance company so i want close my loan Because i can not pay so much interest so please settelment my loan
I humbled requested to you
Loan Details
contract number-[protected]
customer id-4105682
Dob-14/02/1995
I want to inform you that i am abhishek kumar i have taken a loan in your finance company so i want close my loan Because i can not pay so much interest so please settelment my loan
I humbled requested to you
Loan Details
contract number-[protected]
customer id-4105682
Dob-14/02/1995
Home Credit India Finance Customer Care's response, Apr 4, 2018
Verified Support
Dear Abhishek,
Thank you for contacting Home Credit.
We wish to inform you that we have forwarded your complaint to the relevant team with reference number 10989993 and general processing time for the same is 10 working days.
Further, your relationship manager will get in touch with you within next 48 hours.
We appreciate your patience and understanding in this regards.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
Thank you for contacting Home Credit.
We wish to inform you that we have forwarded your complaint to the relevant team with reference number 10989993 and general processing time for the same is 10 working days.
Further, your relationship manager will get in touch with you within next 48 hours.
We appreciate your patience and understanding in this regards.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
Home Credit India Finance Customer Care's response, Apr 6, 2018
Verified Support
Dear Abhishek,
This is in reference to your concern registered with Home Credit India.
I am pleased to inform you that your query has been resolved successfully. I hope you had a great experience with us.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
This is in reference to your concern registered with Home Credit India.
I am pleased to inform you that your query has been resolved successfully. I hope you had a great experience with us.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
Thank you for contacting Home Credit.
Apologies for the trouble you have faced.
We wish to inform you that we have forwarded your complaint to the relevant team to send NDC letter with reference number 10970573 and we shall provide you with an update within next 10 working days.
Further, your relationship manager will get in touch with you within next 48 hours.
We appreciate your patience and understanding in this regards.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM