[Resolved] Home Credit India Finance — non disbursement of mini instant loan amount by home credit india | |||
I akash narain ghosh feeling cheated and frustrated from home credit since i have applied for mini insta loan of rs 5000 online due to some emergency issues. All the procedureces were done onilne. Aadhar & bank verification, mobile verfication. I also completed the contract formalities with signing pdfs. Home credit claimed to credit the amount in 1 hr however it has never been credited till date 28th oct. Also i received a sms on 26th regarding emi debit and amt from next month on wards that i need to pay, but this is ridiculous there has no disbursment done and they are not bothered also. There customer care does not helps at all and have no information regarding anything though i called them so many times. Also sent several emails but not recived a single call or email revert. I request to cancel the mini loan as my purpose cannot be fullfiled with so much of delay and uncommitment by home credit. Kindly cancel the contract and send me an office email. My details. Name: akash narain ghosh Contract no. [protected] My mobile no. [protected] Was this information helpful? | |||
Nov 29, 2017 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Oct 29, 2017 Home Credit India Finance Customer Care's response Dear Akash, This is in reference to your concern registered with Home Credit India. We would request you to send us an email to [protected]@homecredit.co.in, our concern team will check and revert you accordingly. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM | |||
 2 Comments | |||
Comments
Hii SIR this IS girish. AM already bajaj AND CAPITAL. FIRST CUSTOMER NO CHECK BOUNCE AND charges
AM required personal LOAN minimum 1LAKH ONLY my salary IS 15000 TAKE HOME NOT HAD INCENTIVE AND ALL. SO check MY details AND THAN CALL. BACK OR reply any type OF answers. urgently
AM required personal LOAN minimum 1LAKH ONLY my salary IS 15000 TAKE HOME NOT HAD INCENTIVE AND ALL. SO check MY details AND THAN CALL. BACK OR reply any type OF answers. urgently
Home Credit India Finance Customer Care's response, Nov 2, 2017
Verified Support
Dear Sir/Ma'am,
This is in regards to your query registered with Home Credit India.
At present we provide/offer personal loans to our existing customers. In case of any change in our policy we shall be pleased to inform you proactively.
Further, if you are existing customer we would request you to please provide any 2 details mention below:
• Contract Number
• CUID
• Full Name & DOB
• Registered contact number.
Once we receive the above mention details we can check your account and assist you accordingly.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
This is in regards to your query registered with Home Credit India.
At present we provide/offer personal loans to our existing customers. In case of any change in our policy we shall be pleased to inform you proactively.
Further, if you are existing customer we would request you to please provide any 2 details mention below:
• Contract Number
• CUID
• Full Name & DOB
• Registered contact number.
Once we receive the above mention details we can check your account and assist you accordingly.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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I have sent at least 6 mails on [protected]@homecredit.co.in but not received a call or any revert.
This is in reference to your concern registered with Home Credit India.
Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.
Request you to please revert within three days, otherwise your request would be closed.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM