[Resolved] Home Credit India Finance — Not coming for for emi in time of requesting them | |||||
From two month we have are getting harest after resquesting them to come and pick up the cass paiment they do not send any onelast month we had to resquest them so many time they came when my emi due date had finesht this time is the same ting happing we do not have so much time to be in the house we keep going out station for our work due to them not coming and callating the payment in time we have to be in the house and we come in loss Was this information helpful? | |||||
Mar 19, 2017 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Feb 15, 2017 Home Credit India Finance Customer Care's response Dear Sir, Thank you for your query to Home Credit India. In reply to your query, we would request you to please provide any 2 details mention below: • Contract Number • CUID • Full Name & DOB • Registered contact number. Once we receive the above mention details we can check your account and assist you accordingly. We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification. Yours sincerely, Customer Care Team Home Credit India Finance Private Limited. Verified Support Feb 16, 2017 Home Credit India Finance Customer Care's response Dear Sir, Thank you for your query to Home Credit India. In reply to your query, we wish to inform you that your payment of Rs.1093 dated on 10th Feb'17 via PayUMoney has been successfully updated in our records. We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification. Yours sincerely, Customer Care Team Home Credit India Finance Private Limited . | |||||
 2 Comments | |||||
Comments
Home credit quality /call centre team talking very roudly with customer...no any manners...i don't known how selected this type of people...
Home Credit India Finance Customer Care's response, Mar 3, 2017
Verified Support
Dear Sir/Ma’am,
Thank you for your query to Home Credit India.
In reply to your query, we are unable to check the loan account as the loan details shared by you is incorrect hence, we request you to please share any 2 correct details from the below listed options:
Contract Number
CUID
Full Name & DOB
Registered contact number.
Additionally, we would request you to share us the complete executive details with call date and call time.
Once we receive the above mention details we can check your account and assist you accordingly.
Thank you for your query to Home Credit India.
In reply to your query, we are unable to check the loan account as the loan details shared by you is incorrect hence, we request you to please share any 2 correct details from the below listed options:
Contract Number
CUID
Full Name & DOB
Registered contact number.
Additionally, we would request you to share us the complete executive details with call date and call time.
Once we receive the above mention details we can check your account and assist you accordingly.
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+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
mobile number. [protected]
emi 1093 / monthly
transction date.10/02/2017
total emi 6
paid emi 4
Thank you for your query to Home Credit India.
In reply to your query, we would like to inform you that your payment for month of Feb'17 has been updated in our record and till date you have paid 4 EMI out 6 EMI.
We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone: 1800 121 6660, or email:[email protected] should you need any further clarification.
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .