[Resolved] Home Credit India Finance — payment made through the paytm not updated in the system

Anita P Dwivedi

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 401105

Loan number - [protected]
Customer id - 2877149
Emi - rs.2114

I had taken loan for mobile, i had payed my last emi rs 2114. On 30th june 2017 through paytm.

(Paytm ref no. 355jypaytm), also i got receipt of payment from home credit.

Now the problem is "my payment has not been updated in home credit system and i am continuously getting payment reminder call from home credit customer care center".
Continuous call from home credit executive is harassing me a lot, although i have paid my emi.

Kindly resolve it by updating your system.

Anita pramod dwivedi

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Sep 5, 2017

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2017

Home Credit India Finance Customer Care's response Dear Anita,

This is in regards to your query registered with Home Credit.

In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 48 hours.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Verified Support

Aug 05, 2017

Home Credit India Finance Customer Care's response Dear Anita,

This is in regards to your query registered with Home Credit.

In reply to your query, we are pleased to inform that your query has been addressed successfully.

I hope you had a great experience with us!

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM