[Resolved]  Home Credit India Finance — payment refund

Address:

New Delhi, Delhi, 110018

Dear home credit team

Actually i had done the incorrect payment in my previous contract id :[protected] of the amount of 2333/- registered mobile no. [protected] (Not working now)

N the contract id: [protected] in which i need to do the payment of the amount of 2707/- registered mobile no. [protected]

I also received a revert from your team that refunded the amount on 14th of march in my account but i didn't received any till now utr - citin[protected] on 14/03/2019.

So, i am sending you a statement of my account plz check n do the needful and if will not take any step. So will not mail you anything right now i am fed up to do this procedure again and again

Plz find the attachment
Kindly do the needful

Revert from your side

Dear bharti,

Thank you for contacting home credit.

We sincerely apologize for the inconvenience caused.

We would like to inform you that, we have forwarded your concern to the relevant department on 26/04/2019 and the reference number is pay_cor_00002386. Please note that, the general processing time is 07 working days from the request raised date.

Meanwhile, we appreciate your patience and understanding in this regards.

For any further help, please feel free to contact us.

For any loan related query or request, you can now chat with us between 9:00 am - 6:00 pm, all days.

N its already 7 more days completed
Now i am fed up to send you mail again n again

And plz check there is no any amount is credited in my account kindly find the photo as well