[Resolved] Home Credit India Finance — personal loan - foreclosure issue | |||||
Dear sir/madam, This is abhijeet d vishwakarma, I have a personal loan from home credit of amount 55, 000/- Contract no-[protected] Customer id-490238 Registered mobile no-[protected] Registered email id-vish. [protected]@gmail.com D. O. B-19 feb 1993 Before receiving loan from home credit your executive told me that After 6 month you can foreclose you loan without any interest charges, I've paid total 13 installments, Now i want to foreclose my loan but customer service executives are asking me for 35, 000 of amount to close this, Here they are asking me for excess amount, Which is totally unacceptable, As per communication done with your executive before receiving loan you should provide me the foreclosure amount without any interest, Kindly justify it & provide me the correct & exact amount without any interest to close it, Otherwise i'll not pay the emi from next month, I'm following up with customers care team since last 3 months, But no response received, Marked mail on [protected]@homecredit.co.in several times, But no response received... Was this information helpful? | |||||
Nov 15, 2017 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Oct 09, 2017 Home Credit India Finance Customer Care's response Dear Abhijeet, This is in regards to your query registered with Home Credit India. In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 working days. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM Verified Support Oct 13, 2017 Home Credit India Finance Customer Care's response Dear Abhijeet, Thank you for your query to Home Credit India. We tried to contact you on your primary number, however we were unable to establish successful contact with you. Further, we request you to please share us the document proof on our care id ([protected]@homecredit.co.in). Additionally, we have shared the Installment bifurcation for your reference on your registered email id. For any further help, please contact us. Regards, Bhavana Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM | |||||
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+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
give me plz any satisfied answer.
This is in reference to your concern registered with Home Credit India.
Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.
Request you to please revert within three days, otherwise your request would be closed.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM