[Resolved] Home Credit India Finance — personal loan - preclosure loan issue | |||
Dear sir/madam, This is pratibha kushwah, I have a personal loan from home credit of amount 41, 000/- Contract no-[protected] Customer id-998136 Registered mobile no-[protected] Registered email [protected]@gmail.com D. O. B-10 dec 1990 Before receiving loan from home credit your executive told me that After 6 month you can foreclose you loan without any interest charges, I've paid total 09 installments, Now i want to foreclose my loan but customer service executives are asking me for 35, 063 of amount to close this, Here they are asking me for excess amount, Which is totally unacceptable, As per communication done with your executive before receiving loan you should provide me the foreclosure amount without any interest, Kindly justify it & provide me the correct & exact amount without any interest to close it, Otherwise i'll not pay the emi from next month, I'm following up with customers care team since last 3 months, But no response received, Was this information helpful? | |||
Nov 23, 2017 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Oct 11, 2017 Home Credit India Finance Customer Care's response Dear Pratibha, This is in regards to your query registered with Home Credit India. In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 working days. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM Verified Support Oct 20, 2017 Home Credit India Finance Customer Care's response Dear Pratibha, This is in reference to your concern registered with Home Credit India. We observed from our record as per the telephonic conversation dated 18/10/17, your concern has been resolved successfully. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM | |||
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+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
1st EMI of SEPT Debit : 2nd oct 1:49 am
2nd EMI of SEPT Debit : 4th oct 8:53 am
This is in regards to your query registered with Home Credit India.
We wish to inform you that, we have refunded the amount of Rs.1982/- on 10/10/17. We request you to please check with your nominated bank account. Please find the UTR Number CITIN17837077290 for your reference.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM