[Resolved] Home Credit India Finance — Thratening customer and their family members very badly using abuse language to talk | |||||
Consumer id [protected] consume name Pankaj Sharma. the matter is that i am late in paying my emi. I do its my mistake but i have told them i will pay your amount on next time even they are taking late charges that is not a problem. But the problem is that I am out delhi they threatening my family members very giving warning about a police they beat u n all even when I try to contact or talk to them they are using abuse language and are not ready to listen my words. Is this the way of any finance company to threat their customer. for just taking a payment making my life in danger. regards, pankaj sharma Was this information helpful? | |||||
Complaint marked as Resolved
Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Jan 08, 2016 Home Credit India Finance Customer Care's response Dear Sir,
Thank you for your query to Home Credit India.
In reply to your query also as discussed over the phone, resolution has been given over the phone.
We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification.
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .
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 2 Comments | |||||
Comments
Dear Sir/Madam,
Thank you for your query to Home Credit India.
In reply to your query, we sincerely apologize for the inconvenience caused to you, we wish to inform you that your case is already under investigation and for the same we will update you shortly.
We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification.
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .
Thank you for your query to Home Credit India.
In reply to your query, we sincerely apologize for the inconvenience caused to you, we wish to inform you that your case is already under investigation and for the same we will update you shortly.
We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification.
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .
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3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
Thank you for your query to Home Credit India.
In reply to your query, we sincerely apologize for the inconvenience caused to you, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 2 to 3 working days.
We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification.
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .