[Resolved] Home Credit India Finance

[Resolved] Home Credit India Finance — very poor response

M mehta81 from Ahmedabad, Gujarat

Hello, I have applied for instant cash loan of 25000 but i am facing problem in submission from many days. I also tried from different devices as well as browsers but nothing helps. Everytime its only showing "we are processing your request please wait". I also mailed with screenshots to [protected]@homecredit.co.in and [protected]@homecredit.co.in but they didnt replied. Please resolve this issue instantly and don't say mail them again on [protected]@homecredit.co.in Was this information helpful? No (0) Yes (0)
Jun 16, 2018 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support May 14, 2018 Home Credit India Finance Customer Care's response Dear Sir/Ma'am, Thank you for contacting Home Credit. Apologies for the trouble you have faced. We wish to reiterate you that, please share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited \| Call –[protected]; Email – [protected]@homecredit.co.in \| Business Hours – Monday to Sunday, 9 AM to 8 PM May 14, 2018 Updated by mehta81 i am applying for new loan, my Number is [protected] Verified Support May 16, 2018 Home Credit India Finance Customer Care's response Dear Sir/Ma'am, Thank you for contacting Home Credit. Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines. Further, we would request you to kindly confirm what type of Loan do you require so that we can check and assist you accordingly. You can locate nearest POS by surfing the below link where you need to put in your pin code: https://www.homecredit.co.in/locateus.aspx For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited \| Call –[protected]; Email – [protected]@homecredit.co.in \| Business Hours – Monday to Sunday, 9 AM to 8 PM
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Comments

Yogesh Tandel

from Surat, Gujarat

Don't take a loan from home credit .intrest rate is very high in homecredit .apply loan from bank .

Mahadev Jani

from Amritsar, Punjab

I have submit claim in 2 month befor that but stetus is under proses in 2 month no eny changing plese some one help me
Claim id-GNGGN[protected] Member id-GNGGN[protected] uan no.[protected] name.mahadev jani mo.[protected] email. [protected]@gmail.com location.rajkot (gujrat)

Home Credit India Finance Customer Care's response, May 16, 2018

Verified Support

Dear Mahadev,

Thank you for contacting Home Credit.

Apologies for the trouble you have faced.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Request you to please revert within three days, otherwise your request would be closed.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM