[Resolved] Home Credit India — invalid charges | |||
my name is sarabjit singh assi and my loan no. is [protected] i take a loan from home credit india as i pay my instalment on time . in my last3 instalment in pay whole amount to shut don my case .i call customer care and i say that plz give the amount which i have to pay and they gave me the amount of 6177 .he say that is the final amount u have to pay ...and i diposit money in axis bank ..after a day i call customer care for N.O.C ...the say that your case is closed and u will get your N.O.C after 7 day ...now 2 days back msg came that 21 rupees is not paid coz of that loan is not closed ...and then i call customer care and they gave me a silly excuse that sir u not paid bank charge that is they u have to pay 50 rupees ...i say that i want to talk to ur senior and they say that their is no one to attented me...they say that u have to pay that amount then u will get N.O.C ...i dont understand that why their is lack of information ...money is not a big thing but time is important ...so plz take a strong action Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jul 21, 2014 Home Credit India Finance Customer Care's response Dear Sir,
Thank you for your query to Home Credit India.
Please accept our apologies for all the inconvenience caused to you in this regard.
In reply to your query, as per the record your complaint has been resolved. If you have any further query with Home Credit India, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in.
Yours sincerely
Customer Care Team
Home Credit India Finance Private Limited.
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