[Resolved] Home Shop 18 — Wrong product received

tamanna meena

Address:

Bikaner, Rajasthan

i oreder spice mi 506 full touch mobile phone 29 april n i receive spice m6110 only 2000rs .
i done my payment 7000 rs
my order no[protected]
my sub order num 77414981
camplain krne pe koi respone ne milta h, galt address diya jata h return ka n vo re return ho jata h hamre pass
now i want my money back
my camplian no[protected]

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Aug 14, 2020

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

May 09, 2014

Updated by tamanna meena mai is address pe return kar chuki hu with a reputed courier not india post my courier campony name- FRIST FLIGHT. n there is too much defult products pade h aapki campony se releated plz give me any other address.
n ye address deke aap irritat kar rahe h plz solve my prob as soon as. m a student plzz give me best solution

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Comments

HomeShop18 Customer Care

from Bengaluru, Karnataka

Verified Support

Hi Tamanna,

Terribly sorry about the frustrating experience.

Request you to re-send the product in a travel worthy condition and place a paper in the box with your SUB ORDER NUMBER and complaint written on it.

Please affix the address label mentioning the order number and the below address-

TCI Supply Chain Solutions C/0 ACORN WAREHOUSES &amp; LOGISTICS PARK 68 VIII- Kapriwas &amp; Malpura Taluq - Rewari, Dharuhera, 123106

Also kindly ensure to mention the SUB ORDER number mainly on the parcel if not it would be refused again by the vendor.

Please send the product by any reputed courier [NOT India Post] and mail the scanned copy of courier receipts to re-imburse the charges

Once it is dispatched please provide the Airway Bill number and dispatch date, for us to follow up and process refund accordingly.

Regards,
Homeshop18

tamanna meena

ye address fake h not accpet