Home Town — Faulty Chair of the Dining Table

Address:Thane, Maharashtra, 400601
Website:www.hometown.in

Order No.[protected] (Order no. changed without prior intimation and delivery date changed from 3rd Oct to 20th Oct). After fighting with Customer Service head Sujit got the delivery and fitting on 3rd itself. With the delivery of the dinning table came a faulty chair. Gave instructions for replacement and was promised 7 days replacement. from 3rd till date no update received from your end and after again fighting am promised a replacement by Monday19th Oct. Should we leave our work and just sit for you guys? I need the delivery by tomorrow else compensation for the delay and trouble caused. Need to speak to your Vice-President for this as well.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Big Bazaar / FutureBazaar / Future Retail / HomeTown
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    3868
    Pending
    0
    Resolved
    1795
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all Big Bazaar / FutureBazaar / Future Retail / HomeTown contact information