[Resolved]  Homeshop 18 — Fraudulent calls

Dear Homeshop18,
I have ordered jewellery items from your shopping portal. till now there is no complaint about the product. But I want you to get informed that the shopping details (like name and full addreds and contact no.) which only you should know, have been shared by you with some fraudulent elements which are repeatedly calling in the name of giving me the prize money. we as customers do not expect this kind of negligence and carelessness from a reputed company like "Homeshop18".
I am afraid that such fraudulent calls are discouraging many customers like us from buying from you as the personal details we share with a TRUST that it would not fall into wrong hands. Hope you exercise some care in selecting your suppliers and save your dwindling reputation.
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Apr 7, 2017
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2017
HomeShop18 Customer Care's response
Dear Customer,

Warm Greetings from HomeShop18.

In regards the issue mentioned in previous post, We would like to inform you that we are getting such complaints from our customers about the fraud activities also we are checking such issue from the help of legal authorities. Meanwhile we are educating customer to be aware from such kind of frauds.

Thanks for you support.

Regards
HomeShop18 Customer Service
Complaint comments 

Comments

I am also getting call by this number:[protected], They are saying that they are calling from Homeshop18 gift department and they telling me my personal info full address name number and all, and they said that I am selected for gift which from 14 feb shopping lucky draw, and Prize will be one of 3(Dell Laptop, iPhone7 or 75000/- Cheque of ICICI Bank) but I have to purchase a product minmum of 4000/- and for payment they are asking my card details or asking me to pay by PayTm on this [protected]

They texted me by this number: [protected]

Their Text

WWW.HOMESHOP18.COM
OUR PAYTM WALLET:[protected]
YOUT OFFER CODE:SHOP601
YOUR TOTAL AMOUNT:8989
THANKYOU FOR JOIN US

but when i dailed to homeshop 18 coustomer care they did not claimed for such lucky draw.i just want to say be carefull from that fake and fraud people and dont share your card details and transfer any money to them.
Homeshop18 should care all this issue. Our personal info which we share with them is leaked from them. And the Fraudulent using that our info and Homeshop18 name.

Homeshop18 will lose all their customers and TRUST on them.

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