[Resolved]  Homeshop 18 — regarding forged address provided for return of product

Address:

New Delhi, Delhi

Order No :[protected] This is my third complaint through e-mail for the above mentioned order number which only shows how much stressed I am. Regarding some size issues in my product, I have send the product through Registered Post by Indian Post on 19/04/2014 to the address messaged to me by your customer care representative which is as follows: Leayan Global Pvt. Ltd. Plot No. 4, Ecotech 2, Gautam Budha Nagar, Gr. Noida(U.P.)-201301 On monday I have received a call from the postmaster of Surajpur Post Office(noida) that no such company exists at this address which only means that the address messaged by you was not correct, and after talking to your customer care about this issue I am even more stressed because they are of no help, they are not providing me any assistance and it seems as if they don't care about my problem. I cannot believe how a company that runs 24 hours shopping television channel and advertises so much about it, actually has such poor facilities to provide to it's customers. I am again saying this, I have never been so troubled in my life. I have paid for my product and also Rs 422/- on Registered Post and my product is at the post office, I don't have my shoes to wear. The address provided by homeshop 18 for return was forged. Seriously, I am regretting my purchase with Homeshop 18 and I won't dare to shop again from homeshop18. My parcel is currently at : Post Office Surajpur Gautam Budha Nagar, U.P.-201306 If you could collect the parcel from the postoffice and provide me with the right size as soon as possible, I will be thankful. Else I would go ahead with my complaint. E-mail id : dheerajnegi.[protected]@gmail.com