Homeshop18 — dead mobile delivered | |||
i bought a nokia 515 mobile on 11 december, order no.[protected] and the rate was 9399rs.delieverd on 13/12/13.i open the courier and the mobile found in it was dead.i immediately call the homeshop18 ustomer service.they say to courier back it.i courierd it immediately via aramex courier and the awb no is [protected].now the site and customer care executives stating that they will replace it, but i want my money back.i dont want to shop anymore with homeshop18. Was this information helpful? | |||
 4 Comments | |||
Comments
Courier awb number is [protected], it was mistakenly typed [protected]. And the site says that the courier is delievered. Kindly give my money back. And i ll never do shopping with smm pvt ltd banglore. It is a fraud company and should be terminated from any online shopping portal.
Dear Ashish,
We have forwarded the request to process refund on your order.
Will be done in the next 24hrs. Once refund is processed, the amount will reflect in your account in the next 4-5 working days.
Regards,
HomeShop18
We have forwarded the request to process refund on your order.
Will be done in the next 24hrs. Once refund is processed, the amount will reflect in your account in the next 4-5 working days.
Regards,
HomeShop18
As ur mail says that u have processed 9399 rs amount of mobile.
What about the courier charges of 175 rs. Pls refund it as soon as possible. I am attaching once again the courier receipt
![]()
What about the courier charges of 175 rs. Pls refund it as soon as possible. I am attaching once again the courier receipt
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
64%
Complaints
3449
Pending
350
Resolved
2012
View all 3449 HomeShop18 reviews & complaints
View all HomeShop18 contact information
As discussed, we will arrange to process your order for refund once the order is delivered to the vendor.
We will also be processing refund of the courier charges of Rs. 175/- which you've spend in sending the product back to us.
Regards,
HomeShop18