Homeshop18 — Defective Product received FromHome Shop 18 Order No.[protected]

Address:

Karnal, Haryana

I have received defective product from Home Shop 18 vide order No.[protected], when i booked the complaint to HomeShop18 they mailed me that they have no reverse pick up in my area and they convey me to send the defective product by courier to their Apollo Fiege Logistic Delhi co and they will reimburse my expenses. When i couriered the product to them, their Apollo Logistic didn't accpet the courier and refuse to take the courier and now my parcel is stuck off in between and my money is in pocket of Home Shop18. i call their customer care and had word with their customer care executive, supervisor and Complaint resolution officer Mr. Pushpender, but no one respond my complaint and they were not even discussing the complaint issue. i have also mailed to [protected]@homeshop18, but i didn't received any mail or call from them. this is my first very worst experience with HomeShop 18, where neither i have my money nor my purchase with me but HomeShop 18 have no pain. You are requested to please do the needul and reslove my complaint. With reference to your order with HomeShop18, we have dispatched your product as per the details below: Order Number Product Description [protected] Micromax X44 Mobile Phone - White Silver Pankaj Kumar