[Resolved] Homeshop18 — I kall 4g mobile

Mahesh Danwani

from Ahmedabad, Gujarat

Address:

382022

I placed my order online on 29/06/2018, order no. [protected], mobile delivered on 04/07/2018, i kall mobile is not working properly, whatsapp is not running, i kall phone work as like as simple phone. Call coming and outgoing facility only. I had contacted for queries on[protected], but did not answer properly. Sir, i want to replace product or give refund, whichever is suitable for u.

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Sep 20, 2018

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2018

HomeShop18 Customer Care's response Dear Mr. Mahesh,

We apologize for the inconvenience caused to you.

As per our verbal communication, We would like to share alternate Service center details for your location for the product “ I Kall K1 4G Dual SIM Android Mobile Phone (Face Unlock)-Gold ” as it comes with 1 Year Manufacturer Warranty on Mobile Phone and 6 Months Warranty for in the Box Accessories which is effective from the date of order booking. We would also request you to contact Brand (I Kall) Customer Care Team in getting your issue resolved at the earliest.

Details of alternate service center are mentioned below:

1648 Main Road Opp:-Gandhi Nagar Police Station, Gandhi Nagar, Delhi.

Brand (I Kall) Customer Care Number[protected].

If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team Homeshop18
Meenu Malhotra