[Resolved] Homeshop18 — Lewd and unwanted phone calls in the name of home shop 18 | |||||
This is really disturbing and irritating, As i am receiving these unwanted calls in the name of home shop 18. In the name of orders that i have placed on homeshop18, the person who is calling tells us that, he's calling from homeshop18, global office or some times main office and also have all the details about my order which i have placed on home shop 18 which is surprisings, and the speakes rubbish and dirty abusive langauage. and this is not the first time its happening, i also compliant regarding this on the customer care no. but got no response. i dont understant what is the security system of homeshop18 website, that people can hake the data of customers. as i have been shopping from other sites as well. but this never happens. iam putting in a police complain regarding this. And want that it should be notified to the higher management so that they can look into this. Was this information helpful? | |||||
Jun 1, 2017 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. Verified Support May 01, 2017 HomeShop18 Customer Care's response Dear Customer, Greetings from HomeShop18! This mail is in regards to the fraudulent call issue and privacy of your Homeshop18 account information. We regret the inconvenience caused to you. We are equally surprised and dismayed at how these calls or emails contain your Order details. We would request you not to fall prey to any fictitious offers / lottery winnings or Promotions through letters, e-mails, phone calls and SMSs etc. We would like to assure you that Homeshop18 does not share any personal or account related information identifying a customer, with any person/s or agencies. In case you happen to win a Lucky Draw/Promotion at Homeshop18, you would be notified through email and letter that carry complete instructions on how to claim your Reward/Gift and also your name would be announced during our shows. Our Website www.homeshop18.com too carries information of all Lucky winners. Homeshop18 never asks customers to deposit money into any account and if TDS has to be paid it only needs to be paid into Company’s official account. If you faced these issues on calls, you may lodge an FIR either with the Police or Cyber cell. For any further assistance, please write back to us or call us on[protected] between 09:30 am to 6:30 pm. We value your association and assure you of our commitment to serve you better. Regards HomeShop18 Customer Service | |||||
 2 Comments | |||||
Comments
I got call from homeshop 18. he knew my address. He asked to submit 12700 in SBI Account no of some Mahender.
He had been calling from below number [protected]. How can they get our personal details from any online shopping site.. some online shopping employee must be involved in leaking information
He had been calling from below number [protected]. How can they get our personal details from any online shopping site.. some online shopping employee must be involved in leaking information
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But cloth material was very bad so that I returned it but against it I received only 1699 rupees which is not right.
They changed their policies without before any information.
They are not following the rules.
So please refund my 201 rupees through bank transfer.