[Resolved] Homeshop18 — mop - from homeshop18 | |||||
I am a regular customer of homeshop18. Now i have stopped ordering from them due to following reasons. Bought a mop from them 3 months ago. 1) they did not supply the right product as it was shown on the tv ad. 2) in 3 days time the mop head was broken. 3) the pipe handle is of too thin metal. 4) very poor plastic. 5) few days ago my wife made a complaint and homshop stated that they may send a replacement head which they actually did. 6) the plastic head arrived. I tried fixing it and later found that there is a poor plastic top on the rod attachment which is also broken. The pipe gauge is too thin to hold a mop head while the plastic top of pipe is soiled. Its a permanent problem and cant be fixed. I would suggest all of you that never get into the trap of homeshop18. Once the product is sold they don't care.. Homeshop18 do big ads on tv but the product they supply is too cheap to use and technically made with poor specifications. No engineering in homeshop18 products... Guys please beware!! Use amazon or flipcart Regards, Sajid anwar Was this information helpful? | |||||
Aug 4, 2018 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. Verified Support Jul 03, 2018 HomeShop18 Customer Care's response Hi Sajid, We apologize for the inconvenience you faced related to the product. We look at each complaint with great care, request you to provide us another opportunity to make your experience better. Kindly share your order or sub-order number or you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM. Team HomeShop18 Shamsuddin Malik | |||||
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