Homeshop18 — poor quality of my mobile handset (Canvas A77 Juice) | |||
Dear sir/madam I had purchased a Micromax Canvas Phablet 5inch (12.7cms) 3G Android, 3000 mAh Battery- Juice A77 mobile on from Home shop 18 on 29 January 2014 (Invoice: purchasing order no.[protected] Sub order no. [protected]). Within 3 days it is suddenly start giving trouble, even I was not used any other apps till. Touch is troubling long time beep sound or hanging problem most of the time whenever I call to any customer care number. From 6 Feb. till date 20 Feb. my mobile is in service centre. I want to request to replace or refund my money back.I have also launched a complain (MMX[protected]) in micromex service center, but there is no action taken so far. I want to replace my phone so that I will not face this problem again. Your early actions will me highly appreciated. Was this information helpful? | |||
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Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:
1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Micromax