[Resolved] Homeshop18 — product not received at all!!! | |||||
I had ordered one prestige gas stove (3 burners). The cost was 5890 and some items were included in the offer (Centurygold 13 pc cookware set, joyo 6 pc container & 16 pc dinner set). They twice refunded my orders without citing any reasons. Finally after talking to their helpline number, they told that the product was not deliverable at my pincode i. E 125050. Then i give them another address which was my office head quarters address. The order id was [protected] and the order was placed on[protected]. The item was delivered on dated[protected] and i received a message from company regarding the same. Iwas able to pick the parcel on dated[protected] as it was delivered in other city. When the box was opened, it was found that the main product. The prestige 3 burner gas stove was not there, only the ither items were there in the box. When i complained about the same, they told that i had to complaint within 48 hours according to company policy. Sir, this is sheer cheating. They are looting people in this way. The mobile no. Of actual receiver they mentioned is also a wrong number. This means they all are involved in it. I am going to sue them in court also. Homeshop 18 is a big fraud, they are simply looting the general public. Was this information helpful? | |||||
Jun 4, 2018 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. Verified Support May 03, 2018 HomeShop18 Customer Care's response Hi Mr. Atma, We apologize for the inconvenience you faced related to the product. As per our verbal communication, We request you to please send the product back to our vendor address. Please find address below: Address: Spectacular Media Marketing Pvt. Ltd._SCJ, NITC P. Ltd. TCI SCS, C/O Acorn Warehouse's & Logistics Park Block 3, 68, Vill - Kapriwas & Malpura, Taluq- Dharuhera, Rewari-123106 For further queries and quick response, you may call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM. Team Homeshop18 Shubhra Singh | |||||
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