Homeshop18 — Refend/Replacement of product pertaining to order No[protected] | |
Its been nearly two months that I have been waiting for replacement/refund for the defective product they shipped. I think this is a regular practice on parts of them to ship the defective product and harass the customers in the name of refund/replacement. They only cheat the customers and the customer care executives only know to abuse the customers instead of providing right solution. The organisation is absolutely a cheat i think.
Several mails have been sent to the [protected]@homeshop18 but they only replied to ship the defective product. After shipping the product I did let them know about the delivery but after that they went absolutely silent despite several reminders. I may or may not get the refund or replacement but one thing for sure i will thrash them over social media. If any sensible executive of HS18 can resolve the issue.
The order number is[protected].
Contact person- Simanchala Padhi
[protected]@gmail.com
Was this information helpful? | |
HomeShop18 customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
Still awaiting for the refund. Kindly intimate exactly how many days it will take to resolve the issue.Whether HS18 is taking any action to resolve the complaint which is pending for more than two months. Other online marketing sites like flipkart, at least respond to our queries or complaints. But its been more than two months i have been waiting for the complaint to be resolved. Its quite disgusting on your part.
64%
Complaints
3449
Pending
350
Resolved
2012
View all 3449 HomeShop18 reviews & complaints
View all HomeShop18 contact information
We regret for the inconvenience caused.
The refund cheque will be processed in the name of "SIMANCHALA PADHI" within 3-4 workings days.
Regards,
Homeshop18