[Resolved]  HomeTown — Damaged product supplied

Address:400083
Website:www.futureretail.co.in

Refer Order no [protected] dated 8 Mar 16.

The following items were found to be damaged while fitment on 19 Mar.
1. Frisco Shoe Rack wenge.(Back panel)
2. EVA solidwood dining chair.-Qty -01.

Photos of the same clicked by representative but no response from them till date.
Complaint lodged with sales office Hometown Mumbai, Vikhroli on [protected] but no response/ likely date of replacement received.
Was this information helpful?
No (0)
Yes (0)
Apr 17, 2016
Complaint marked as Resolved 
Replacement done.
customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Ashish,
Greetings from Future Group, Priya here.

The team is working on your issue. Kindly note your reference id 3066 for further communications at [protected]@futuregroup.in. Thank you for your patience and co operation.

Regards,
Priya
Team Hometown
Future Group

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Big Bazaar / FutureBazaar / Future Retail / HomeTown
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    3869
    Pending
    0
    Resolved
    1795
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all Big Bazaar / FutureBazaar / Future Retail / HomeTown contact information